Terms & Conditions

Overview

Welcome to Novaire. By using our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

Products

We do our best to ensure all product descriptions and images are accurate. However, colours may vary slightly depending on your screen or device.

We reserve the right to update, change or discontinue products at any time.

Orders

Once you place an order, you will receive an order confirmation by email. We reserve the right to refuse or cancel any order if necessary, for example due to pricing errors, stock availability or suspected fraudulent activity.

Pricing

All prices are shown in GBP (£) and include VAT where applicable. Delivery charges are calculated at checkout.

Prices and promotions may change without notice.

Shipping

Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by couriers, customs or circumstances outside of our control.

Returns & Refunds

We offer a 30-day return policy.

To be eligible for a return:

• Items must be returned within 30 days of delivery.

• Products must be unused and in their original condition.

• Customers are responsible for return postage unless the item is damaged or faulty.

Please contact us before returning an item.

Intellectual Property

All images, logos, product designs, text and website content belong to Novaire and may not be copied or used without written permission.

Website Use

You agree not to misuse our website, interfere with its operation or attempt to gain unauthorised access.

Limitation of Liability

We are not responsible for any indirect or consequential losses arising from the use of our website or products. Our liability is limited to the amount paid for your order, where permitted by law.

Nothing in these Terms excludes your statutory rights under UK consumer law.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about these Terms & Conditions, please contact us using the details provided on our Contact page.